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	<title>O&#039;Neill Communications &#187; Age of Internet Users</title>
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		<title>Who is using the Internet and for What?</title>
		<link>http://www.oneillcommunications.com/2010/01/who-is-using-the-internet-and-for-what/</link>
		<comments>http://www.oneillcommunications.com/2010/01/who-is-using-the-internet-and-for-what/#comments</comments>
		<pubDate>Wed, 27 Jan 2010 21:01:02 +0000</pubDate>
		<dc:creator>Gordon O&#39;Neill</dc:creator>
				<category><![CDATA[CEO'Briefing]]></category>
		<category><![CDATA[gordon]]></category>
		<category><![CDATA[Age of Internet Users]]></category>
		<category><![CDATA[Internet Demographics]]></category>
		<category><![CDATA[Internet Usage]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Time Spent Online]]></category>
		<category><![CDATA[What Do People Do on the Internet]]></category>

		<guid isPermaLink="false">http://oneillcommunications.com/?p=1850</guid>
		<description><![CDATA[Too often executives make assumptions or have an out-of-date perspective of today’s Internet usage. This CEO’Briefing offers research findings that the Internet is a very active marketplace – even for people in their 50’s and 60’s. Almost half (46%) of the 308 million people (62 million are under 16 years old – so 57% of [...]]]></description>
			<content:encoded><![CDATA[<p>Too often executives make assumptions or have an out-of-date perspective of <strong>today’s Internet usage</strong>. This CEO’Briefing offers research findings that the Internet is a very active marketplace – even for people in their 50’s and 60’s.</p>
<p>Almost half <strong>(46%) of the 308 million people</strong> (62 million are under 16 years old – so 57% of those over 16) in the US access the Internet 9.6 hrs/wk.  – <strong>about 52% of the time is for email</strong> and 48% for other Web usage. <strong>Men report 28% heavier Web</strong> (non-email) usage than women for sports and other male interests.<span id="more-1850"></span></p>
<p><strong>Age Matters:</strong> Over half the people aged 45 – 54 have access and use the Internet 9.4 hours per week.  One-third of those 55 &#8211; 64 have access and use the Internet 8.9 hrs/wk.  Look at the second chart below, 79% of the people between 45-54 use the Internet and 70% of those between 55-63 do as well.</p>
<p>Combine statistics with the two charts below, and you can conclude that these age groups use the Internet but, at age 55, hours of usage begins to decline.</p>
<table border="0" cellspacing="0" cellpadding="10" width="90%" align="center">
<tbody>
<tr>
<th align="left" scope="col">Internet Usage by Age</th>
<th scope="col">Percent Users</th>
<th scope="col">Hrs./Wk. Users</th>
</tr>
<tr>
<td align="left">55-64</td>
<td>33%</td>
<td>8.9</td>
</tr>
<tr>
<td align="left">45-54</td>
<td>51%</td>
<td>9.4</td>
</tr>
<tr>
<td align="left">35-44</td>
<td>56%</td>
<td>9.4</td>
</tr>
<tr>
<td align="left">25-34</td>
<td>58%</td>
<td>10.2</td>
</tr>
<tr>
<td align="left">18-24</td>
<td>55%</td>
<td>9.9</td>
</tr>
</tbody>
</table>
<h2>What Do People Do On the Internet?</h2>
<p>Email is the most popular Internet activity – across the board.  The older you are, the more likely you rely on email to communicate – younger people use texting, instant messaging, and social media as alternative communications channels.</p>
<table border="0" cellspacing="0" cellpadding="10" width="90%" align="center">
<tbody>
<tr>
<th align="left" scope="col">Use/Age Group</th>
<th scope="col">18-32</th>
<th scope="col">33-44</th>
<th scope="col">45-54</th>
<th scope="col">55-63</th>
</tr>
<tr>
<td align="left">% Internet Users</td>
<td>87%</td>
<td>82%</td>
<td>79%</td>
<td>70%</td>
</tr>
<tr>
<td align="left">Email</td>
<td>94</td>
<td>93</td>
<td>90</td>
<td>90</td>
</tr>
<tr>
<td align="left">Use Search Engine</td>
<td>93</td>
<td>90</td>
<td>89</td>
<td>85</td>
</tr>
<tr>
<td align="left">Research Product</td>
<td>84</td>
<td>84</td>
<td>82</td>
<td>79</td>
</tr>
<tr>
<td align="left">Buy Product</td>
<td>71</td>
<td>80</td>
<td>68</td>
<td>72</td>
</tr>
<tr>
<td align="left">Visit Gov&#8217;t. Website</td>
<td>64</td>
<td>62</td>
<td>63</td>
<td>60</td>
</tr>
<tr>
<td align="left">Online Banking</td>
<td>57</td>
<td>65</td>
<td>53</td>
<td>49</td>
</tr>
<tr>
<td align="left">Social Networking</td>
<td>67</td>
<td>36</td>
<td>20</td>
<td>9</td>
</tr>
</tbody>
</table>
<p>Research shows high usage of the Internet to research products, buy products, and use search engines &#8211; all ranking high among the various age groups &#8211; in the chart above.  This evidence suggests consumers and very probably businesses rely heavily on the Internet to make buying decisions.</p>
<p><strong>Men, women, and minorities</strong> use the Internet in different ways, for different functions.  Again, email use ranks #1 across the board, but different market segments Internet activities are different:</p>
<table border="0" cellspacing="0" cellpadding="10" width="90%" align="center">
<tbody>
<tr>
<th width="33%" align="left" scope="col">Men are more likely to use it for:</th>
<th style="text-align: left;" width="33%" scope="col">Women more likely to use it for:</th>
<th style="text-align: left;" width="33%" scope="col">Younger People 18-29 more likely touse it for:</th>
</tr>
<tr>
<td width="33%" align="left" valign="top">News</p>
<p>Travel services/reservations</p>
<p>Sport information</p>
<p>Political News</p>
<p>Online auction</p>
<p>Create internet content/blogs</p>
<p>Download music</p>
<p>Buy / sell stocks, bond, etc.</p>
<p><em>*  Online banking not considered in this study.</em></td>
<td width="33%" valign="top">Health</p>
<p>Spiritual/religious</p>
<p>Support group information</p>
<p><em>*  African-Americans &amp; Hispanics are more likely to research schools, job training, new job opportunities, and listen/download music</em></td>
<td width="33%" valign="top">Research school or job training</p>
<p>New job information</p>
<p>Instant messaging</p>
<p>Listen/download music</p>
<p>Sports scores &amp; information</p>
<p>Find place to live</p>
<p>Use wireless device</p>
<p>Dating sites</td>
</tr>
<tr>
<td colspan="3" align="left" valign="top"><em>*  Data from a 2004 study by Pew which pre-date on-line video, social media, and other current uses. </em></td>
</tr>
</tbody>
</table>
<h2>Young vs. Older Users</h2>
<p>Today, younger Internet users, under 30, tend to use the internet more for entertainment purposes such as music, on-line videos and playing games.  Older groups look for information, news, and handle finances.</p>
<h2>Education and Income</h2>
<p>Internet <strong>usage and hours per week rise steadily with both education and income</strong>.  Today, 75% of college graduates use the Internet an average of 9.8 hrs/wk. while 78% with Masters Degrees use it 11.5 hrs/wk.  Usage drops off to 53%, 32%, and 12% for those with some college, high school diploma, or some high school.  Income has somewhat the same correlation on number of users and usage.</p>
<table border="0" cellspacing="0" cellpadding="10" width="90%" align="center">
<tbody>
<tr>
<th width="33%" align="left" scope="col">Internet Usage by Education</th>
<th width="33%" scope="col">Percent Users</th>
<th width="33%" scope="col">Hrs./Wk. Users</th>
</tr>
<tr>
<td width="33%" align="left" valign="top">Grad School</td>
<td width="33%" align="center" valign="top">78%</td>
<td width="33%" align="center" valign="top">11.5</td>
</tr>
<tr>
<td align="left" valign="top">College Grad</td>
<td align="center" valign="top">75%</td>
<td align="center" valign="top">9.9</td>
</tr>
<tr>
<td align="left" valign="top">Some College</td>
<td align="center" valign="top">53%</td>
<td align="center" valign="top">9.4</td>
</tr>
<tr>
<td align="left" valign="top">HS Grad</td>
<td align="center" valign="top">32%</td>
<td align="center" valign="top">7.9</td>
</tr>
<tr>
<td align="left" valign="top">Some HS</td>
<td align="center" valign="top">12%</td>
<td align="center" valign="top">10.4</td>
</tr>
</tbody>
</table>
<table border="0" cellspacing="0" cellpadding="10" width="90%" align="center">
<tbody>
<tr>
<th width="33%" align="left" scope="col">Internet Usage by Income</th>
<th width="33%" scope="col">Percent Users</th>
<th width="33%" scope="col">Hrs./Wk. Users</th>
</tr>
<tr>
<td width="33%" align="left" valign="top">$80+K</td>
<td width="33%" align="center" valign="top">70%</td>
<td width="33%" align="center" valign="top">10.3</td>
</tr>
<tr>
<td align="left" valign="top">$60-79K</td>
<td align="center" valign="top">75%</td>
<td align="center" valign="top">10.0</td>
</tr>
<tr>
<td align="left" valign="top">40-59K</td>
<td align="center" valign="top">58%</td>
<td align="center" valign="top">9.0</td>
</tr>
<tr>
<td align="left" valign="top">$30-39K</td>
<td align="center" valign="top">45%</td>
<td align="center" valign="top">10.1</td>
</tr>
<tr>
<td align="left" valign="top">$20-29K</td>
<td align="center" valign="top">39%</td>
<td align="center" valign="top">9.6</td>
</tr>
<tr>
<td align="left" valign="top">$1-19K</td>
<td align="center" valign="top">27%</td>
<td align="center" valign="top">8.0</td>
</tr>
</tbody>
</table>
<h2>Suburban/Urban/Rural Access</h2>
<p>The Internet is <strong>most widely used in the suburbs of big cities</strong> &#8211; representing 81% of the population &#8211; where 50% have access and enjoy 10.7 hrs/wk of Internet usage.  Large and mid-sized cities have 45 and 40% access respectively while non-urban areas have just 37% access. <strong> Regional Usage</strong> &#8211; the western US leads the country with 53% access, the south lags behind reporting 41% access.  The northeast and mid-west parts of the country rank somewhere in the middle.</p>
<h2>CEO’Briefing Conclusions</h2>
<ul>
<li>57% the people over 16 years old access the Internet 9.6 hours per week – 52% of the time for email and 48% for other Web usage.</li>
<li>Internet access/usage rise steadily with education and income levels.</li>
<li>Seventy percent or more of those in their 50’s and 60’s use the Internet but do not spend as much time online as younger groups.</li>
<li>Email is the #1 use of the Internet across the board but different people use it for different things &#8211; men report 28% heavier Web usage than women.</li>
</ul>
<p><strong>Next CEO’Briefing:  Internet usage and functionality in B2B environments.</strong></p>
<hr />
<blockquote><p><strong>Bibliography</strong></p>
<p><em>Estimated Internet Usage Differences</em> by Basic General Social Survey Demographics<a href="http://www.usatoday.com/tech/webguide/internetlife/2009-01-28-online-generations_N.htm" target="_blank"><em><br />
Seismic Shift in Internet Age Mass</em>, Jack Loechner, Feb. 11, 2009, Research Brief From the Center for Media Research.<em><br />
From business to fun:  What different generations do online</em>, Sharon Jayson, USA TODAY, 1/28/2009</a></p></blockquote>
]]></content:encoded>
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